Information We Collect

• Account details (name, email, business name, role).
• Billing data (plan selection, payment method tokens, invoices).
• Usage data (features used, pages viewed, device and browser info).
• Content you add (customers, invoices, line items, expenses, files).
• Support communications (emails, chat messages, form submissions).

How We Use Your Data

• Provide and improve Spiral features, including invoicing and compliance tools.
• Process billing, subscriptions, and receipts.
• Send product updates and service notices.
• Secure the platform, prevent abuse, and troubleshoot issues.

How We Share Data

• With trusted processors (hosting, analytics, email, payment providers).
• When required by law or to protect Spiral, our users, or the public.
• With your explicit consent or at your direction.

Cookies & Analytics

We use essential cookies for authentication and preferences. Analytics cookies help us understand product usage and improve performance. You can control cookies through your browser settings.

Data Retention

We keep your data while your account is active. You can export or request deletion at any time. Some information may be retained for legal, billing, or security purposes.

Security

We use industry-standard safeguards and limit access to authorized staff. No system is perfect, but we continuously improve our security posture.

International Transfers

Spiral may process data in the United States and other regions where our providers operate. We use contractual safeguards to protect transferred data.

Your Rights

• Access, correct, or delete your personal data.
• Export your data in a standard format.
• Opt out of marketing emails at any time.

Contact

Questions about privacy? Reach us at hello@spiralhq.app.